Interested in Joining the Serene Solutions Team? Submit an application today!
Job Descriptions:
Personal Care Aide (PCA) – Job Description
Position: Personal Care Aide (PCA)
Department: Home Care Services
Reports to: RN Supervisor / Administrator
Job Summary
The Personal Care Aide provides compassionate, hands-on support to clients in their homes. PCAs help clients maintain independence, safety, and dignity while assisting with daily living activities.
Key Responsibilities
Provide hands-on personal care (bathing, dressing, grooming, toileting)
Assist with mobility, transfers, and ambulation
Support with meal preparation, feeding, and hydration
Perform light housekeeping and laundry
Provide medication reminders (non-clinical)
Offer companionship and emotional support
Observe, document, and report changes in client condition
Maintain a safe, clean, and respectful environment
Follow care plans, agency policies, and Medicaid/DMAS guidelines
Qualifications
PCA Certification or CNA (accepted for PCA role)
CPR/First Aid preferred
Reliable transportation
Ability to lift 30–50 lbs and perform physical tasks
Strong communication and professionalism
Home & Apartment Cleaner – Job Description
Position: Home & Apartment Cleaner
Department: Residential Cleaning Services
Reports to: Cleaning Manager / Administrator
Job Summary
Home & Apartment Cleaners provide high-quality cleaning services to ensure clients’ living spaces are sanitized, organized, and welcoming. This role is ideal for detail-oriented individuals who take pride in maintaining clean, safe environments.
Key Responsibilities
Clean and sanitize bathrooms (toilets, tubs, sinks, floors)
Clean kitchens, including counters, appliances, sinks, and floors
Vacuum, sweep, mop, and dust all required areas
Change linens, make beds, and organize living spaces
Remove trash and recycling
Perform deep cleaning tasks as assigned (baseboards, windows, ovens, etc.)
Restock paper products and cleaning supplies as needed
Maintain cleaning equipment and follow safety protocols
Ensure excellent professional customer service
Qualifications
Prior cleaning experience preferred but not required
Ability to lift 20–30 lbs
Reliable transportation
Strong attention to detail
Ability to work independently
✅ Why Join Serene Solutions?
Competitive pay rates
Supportive and professional team
Flexible schedules available
Opportunity to make a meaningful difference in clients’ lives
Accrued Paid Time Off (PTO)
Continued Education & Training Opportunities:
PCA Certification Training
Phlebotomy Training
CNA Training
Registered Medication Tech Training
📞 Apply Today!
Phone: 434-443-0628
Email: info@serenesolutionshealthcarellc.com
🌐 www.serenesolutionshealthcarellc.com
Employee of the Month
Employee of the Month
Serene Solutions Healthcare Employee of the Month – November
Gloria has worked with every single client we serve and has consistently stepped in wherever needed. She has cleaned numerous client apartments to ensure our aides walk into a clean, safe environment, and she is always willing to help without hesitation.
Gloria has supported clients during some of their most challenging moments—including accompanying a client to 7 AM dialysis appointments, all while balancing her responsibilities as a mother. She works morning shifts, overnight shifts, and even assists in the office when needed.
Every client she has touched has requested her to return. Gloria truly goes above and beyond, embodying professionalism, compassion, and dedication in everything she does.
Gloria has proven herself to be a SERENE SOLUTION to our clients and to our agency.
Congratulations, Big Glo! We appreciate you more than words can say.
Please join us in congratulating Gloria! Enjoy your $100 bonus—you truly earned it!
NOW HIRING
〰️ Apply Today
NOW HIRING 〰️ Apply Today
Meet the Management team
Administrator, Coaching
Juanita Y Saunders, RMA
It all begins with an idea. Juanita has more than 20 years of experience working in local jails, hospitals, psychiatric facilities, and rehabilitation centers. Driven by a deep passion for helping others, she founded Serene Solutions with the mission to "Empower Independence and Enrich Lives."
Nursing Manager
Koya Hughs, RN
Ms. Koya R. Hughes, RN, our Nursing Manager here at Serene Solutions Healthcare LLC. With an extensive background in nursing, Ms. Hughes brings a wealth of experience to our team. Her career includes serving as the head and charge nurse at correctional facilities, providing exceptional care in a Level I Trauma Center, and ensuring that elderly patients live with dignity and receive the highest quality care in local nursing facilities. This diverse and specialized experience is rare and highly valued in the nursing field, and it is a privilege to have Nurse Hughes as part of our team. At Serene Solutions Healthcare LLC, we believe that such expertise should be accessible to every family in need of exceptional care, and Nurse Hughes is here to ensure your loved one receives the attention and care they deserve
Alternate Administrator
Ronnie Saunders
Ronnie brings extensive knowledge and experience to Serene Solutions. With a background as a youth mentor, Ronnie joins us from a detention center and group home. He excels in assisting with care plans for tweens, teens, and young adults, ensuring they stay active and engaged.
Human Resources Specialist I
Erica L. Brown
Erica L. Brown, our Human Resources Specialist here at Serene Solutions Healthcare. Erica is currently handling all HR-related matters, from recruitment and onboarding to employee relations and benefits administration.
A soon to be, Registered Nursing Graduate, with over 20 years of experience in the medical field, including service with the US Coast Guard, renowned cancer treatment facilities, and neuro services, Erica brings a wealth of expertise and education to our team. Her experience will be invaluable as we continue to grow and succeed.
Shira Charpentier, RN, Assistant DON
Shira Charpentier is an accomplished Registered Nurse who joins Serene Solutions Healthcare LLC from Myrtle Beach, South Carolina, where she served as an Assessment Nurse and Director of Health Services for BrightStar Care and Camp Blue Skies. With more than 17 years of diverse nursing experience, Shira brings an exceptional level of clinical expertise, leadership, and compassion to our organization.
A graduate of the University of Rochester in New York, Shira has built a career specializing in home care, community-based health services, mental health, and special needs populations. Her background includes conducting clinical assessments across multiple states, working extensively with adults and seniors requiring personal care, skilled assessments, and individualized support plans.
Throughout her career, Shira has demonstrated strong proficiency in:
Comprehensive assessments for ADLs, IADLs, and Medicaid-based services
Care planning and coordination
Managing interdisciplinary teams and supervising care staff
Advocacy for vulnerable and medically complex individuals
Ensuring regulatory compliance across state and federal guidelines
Shira is known for her professionalism, strong clinical judgment, and dedication to improving the quality of life for the clients and families she serves. Her extensive background in community nursing and administrative leadership makes her an invaluable asset to Serene Solutions Healthcare—especially as she begins her role as a PRN Assessment Nurse and Prospective Director of Nursing in Training.
Jewel Sylvester, MSN, FNP-BC
Nurse Practitioner Jewel is an exceptionally skilled and accomplished clinician whose educational background and professional experience make her a tremendous asset to Serene Solutions Healthcare.
She graduated from Norfolk State University with a Bachelor of Science, then advanced her training by earning a Bachelor’s in Health Services Management from Old Dominion University. She went on to obtain her Master of Science in Nursing (MSN) as a Nurse Practitioner from Walden University.
Jewel’s clinical specialties include:
Home Healthcare
Family Medicine
Pulmonary & Critical Care
Sleep Medicine
Further demonstrating her commitment to excellence, she holds a Post-Graduate Certificate from Duke University, one of the most respected medical institutions in the country.
Her professional experience spans some of the region’s most notable healthcare systems, including:
Duke University Hospital
Sentara Healthcare
Chesapeake Regional Hospital
She also serves her community and country through ongoing contracts with the U.S. Department of Veterans Affairs and the Social Security Administration, performing disability compensation and pension evaluations.
In addition to her clinical work, Jewel is a dedicated entrepreneur, proudly owning Reigning Ivory Healthcare and Reigning Ivory Residential Home. She is an active member of Chi Eta Phi Sorority, Inc., a prestigious professional nursing organization, and a member of the Sigma Theta Tau International Honor Society of Nursing, which recognizes distinguished leaders in the field.
As a Serene Solutions Nurse Practitioner, Jewel consistently demonstrates the highest level of clinical expertise, compassion, and professionalism. Her commitment to client-centered care, thorough assessments, and evidence-based practice makes her one of the best Nurse Practitioners in the region — and a truly invaluable part of the Serene Solutions team.
Tidewater Regional Manager
Wilmina Zaragoza, B.S.H.A
Wilmina manages the Tidewater Region, overseeing community engagement as well as training and development. With over 20 years of experience in health insurance and HMO/MCO operations, Wilmina brings valuable expertise to Serene Solutions. Holding a Bachelor's degree in Healthcare Administration, she is equipped to handle any challenge that comes her way.
